A couple of Gold Star families do not speak for all Gold Star families.
Even more than a few do not speak for all.
Besides, Gold Star families do not make the law or rules of respect and conduct for the sacred resting place.
What I do not hear is an apology for rude and disrespectful altercations with the staff.
What I do not hear is an apology for breaking the law and, therefore, the sanctity of a sacred place.
What I do not hear is respectful dialogue when it comes to any misunderstanding, anything or for anyone.