Kindred,
Have you ever wondered why a person is upset?
Have you ever asked why (are you upset)?
Then when that person mutters something, do you accept the response at face value?
If you bothered to look deeper, what would you find?
Let's review the term, critical thinking.
Critical thinking is the ability to look deeper into the heart of the matter, objectively (without fear, anger, hate) and without bias (without preconceived notions), in order to solve problems and further understanding, thought and enlightenment.
Why is critical thinking important?
Key and operative words, critical and thinking.
Without the ability to look deeper, even if you want to see beyond face value, you would not be able.
How will you know, if someone is lying, playing you for a fool, if there is a problem, what the consequences are, if you do not look deeper and therefore, do not seek, ask or knock?
Perhaps, the person is upset, because of the lack of critical thinking leading to failures then in critical response, such as intelligence.
Yes, there are other factors, such as inconsideration, insensitivity, disrespectful and dishonorable conducts, but what really is at the heart of the problem(s)?