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Will we ever learn from history?
If people had to choose between love and hate, which would they choose?
If people are still unsure, what if you added love and prosperity or hate and poverty? Which would they choose?
If you haven't figured it out by now, hate is bad for business. Sometimes, hate is extremely bad for business.
Why?
What is the first rule of customer service?
Hate your customers? Scare them away?
What is the first rule of Business Management 101?
Hate your workers to make sure they're unmotivated and then become unproductive?
What is the first rule of financial investing?
Bet on firms with products that would never work or generate revenue because they have frightened away the talent and are unable to innovate and create products people need or want?
Suffer brain drain after talent flees, leaving no one who knows how to create or do anything worthwhile?
Why would anyone invest in an organization without promise, talent, or innovation?
So, if you frighten away all your talent, turn off all your investors, and supply products no one wants, would this be good for business?
If you destroy your relationship with trading partners, would this be good for business?
How about deporting all your workers? Would this be good for business?
Would we ever learn from history? Or do we have to live through reversals of fortune to find out that hate is extremely bad for business?
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